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Patient Reviews — Shaker Heights, OH
Read patient reviews and experiences from people who have visited Health Express Urgent Care in Shaker Heights, Ohio. Reviews may discuss walk-in availability, online check-in, wait times, provider communication, pediatric visits, illness treatment, injury care, X-rays, lab testing and other urgent care services.
Patient experiences vary based on the reason for the visit, provider availability, staffing, time of day and individual medical needs.
Health Express Urgent Care
Reviews below reflect the personal experiences of individual patients. Testimonials should not be interpreted as a guarantee of a specific medical outcome. Where available, reviews are linked to the original source.
My first time going to Health Express Urgent Care and the entire staff is phenomenal! The young lady at the front desk and the young man whose an MA are super nice and very thorough and thoughtful. Dr. Ana is exceptional, thorough , concerned and easy to talk to. The establishment is super clean. 5 stars to everyone!!!
The staff was extremely pleasant. Such nice smiling faces. When you feel bad their warmth really made me feel like I was getting the best care possible.
I had a wonderful experience. Staff was amazing went above and beyond. I received EXCELLENT care and service. Wasn't crowded was able to sign in for my appiontment and be seen immediately. Friendly, clean environment DO recommend and will RETURN.
The team was very friendly. Everything was quick and efficient, although I walked in with no appointment. Also, the interior is clean and welcoming. I enjoyed the holiday decorations in the lobby. I will definitely be returning in the future.
Such an amazing experience. The best urgent care/doctors appointment I’ve ever experienced. The staff was absolutely amazing, friendly and attentive.
I had an excellent experience here! All the employees were incredibly kind and supportive. Scheduling an appointment was super easy and I barely had to wait long before someone could see me. Overall amazing staff and facilities!!!
Went to express care for ankle injury. Employee saw me coming and held door for me. Front desk employee was very courteous and helpful. All medical staff were also very courteous, knowledgeable, helpful, and listened.
My experience was wonderful. The wait time was very brief and the staff, all of them were so nice, polite and caring. I thank everyone there very much.
A great team of people. A very clean facility. They were super efficient, fast and available. Thank you so much! It was a great experience. Happy New Year!
Themes reflect topics reviewers may raise. Individual experiences and outcomes vary.
Availability of specific services can vary by location, staffing and time of day. Confirm current offerings on the official Health Express website.
Neighborhoods and nearby communities served
Patients from Shaker Heights, Beachwood, Cleveland Heights, University Heights and surrounding areas visit the Shaker Heights clinic.
6092 Mayfield Rd., Mayfield Heights, OH 44124
3762 Pearl Road, Cleveland, OH 44109
The Shaker Heights clinic is located at 20300 Chagrin Blvd, Shaker Heights, OH 44122. You can reach the clinic at (216) 400-6212.
Yes. Health Express Urgent Care accepts walk-ins. Patients can also use online check-in through the official Health Express website when available.
Mon–Fri 8:00 am–8:00 pm and Sat–Sun 9:00 am–6:00 pm. Hours may change on holidays or during staffing changes — always confirm on the official location page before visiting.
Reviews often describe walk-in visits, online check-in, wait times, provider communication, pediatric care, illness treatment, injury care, X-rays, lab testing and occupational health visits. Individual experiences vary.
Health Express Urgent Care is a walk-in urgent care provider serving Northeast Ohio with 10 locations. The practice offers same-day care for non-life-threatening illnesses, injuries and everyday medical needs, including urgent care, illness treatment, injury care, pediatric care, X-rays, lab testing, occupational health, primary care, behavioral health and telehealth visits.
Book a visit or check current availability through the official Health Express Urgent Care website.
For life-threatening symptoms or medical emergencies, call 911 or go to the nearest emergency department.
Testimonials and reviews reflect individual patient experiences. Experiences and medical outcomes vary. Reviews are not medical advice and do not guarantee a specific diagnosis, treatment result, wait time or patient experience.