Patient Reviews From Across Northeast Ohio
Read patient reviews and real experiences from people who have visited Health Express Urgent Care for same-day walk-in care, urgent care, primary care, pediatric care, occupational health, X-rays, lab testing and telehealth services across Northeast Ohio.
Health Express Urgent Care serves patients at 10 convenient locations, including Cleveland, Avon Lake, North Ridgeville, Mayfield Heights, Parma, Shaker Heights, Middleburg Heights, Hartville, Marysville and North Olmsted.
Below you can find patient reviews, testimonials and location-specific feedback from people who have visited Health Express Urgent Care.
Reviews may describe patient experiences related to wait times, provider communication, online check-in, urgent care visits, pediatric care, illness treatment, injury care, X-rays, lab testing, occupational health and primary care.
Patient experiences can vary by visit, location, provider availability, time of day and medical need. Testimonials reflect the personal experiences of individual patients and should not be interpreted as a guarantee of a specific medical outcome.
They are very personable and friendly they truly care about their patients. I feel seen and heard every time I go into see my primary doctor. Dr. Deagan and Mike the wonderful person who makes me laugh who checks your blood pressure and gets you ready for the doctor. I highly recommend Health express primary care in Cleveland at Pearl st location.
Great staff and very friendly and helpful. My check in was quick and turn-around time to see me was quick. Physician on schedule was very nice & recommended a few medications to help clear up my health issue. I will definitely use this urgent care again and recommend it to anyone who lives within a 10 mile radius.
They give amazing care, I came once for stitches and they were amazing then, along with my current visit. Very helpful, brought me water while I was waiting for the X-ray to get here. They cared very much about my health, pain etc
The best staff. So friendly and attentive. The receptionist was so nice. The medical staff was awesome. Very thorough and didn’t rush through the visit. I was there with my daughter and we were treated very well. I will be back next time need urgent care. One of the best I’ve been to and with 3 kids, I’ve been to many over the years.
The PA, Miah Willson, was great with my 10 year old. She had great bedside manner and was thorough. Facility was clean and the gentleman who was sitting tall at the desk when you walk in was very welcoming and kind. I appreciate the care we have gotten at every single visit to this urgent care.
My first time going to Health Express Urgent Care and the entire staff is phenomenal! The young lady at the front desk and the young man whose an MA are super nice and very thorough and thoughtful. Dr. Ana is exceptional, thorough , concerned and easy to talk to. The establishment is super clean. 5 stars to everyone!!!
The woman at the front desk went out of her way to help me out. Every employee we encountered was very pleasant. The owner was our physician last year, my kids loved him and is the reason we continue to go here.
I was able to book the appointment online and fill out the necessary info before we arrived. We were in and out very quickly and everyone there was friendly. My daughter even liked the experience and said she'd like to go back next time she isn't feeling well.
The nurse and the provider both were super friendly and helpful. The provider was more thorough than my own GP and I really appreciate that. While it was a longer wait than, say, CVS i feel like with the quality of care I recieved, it was well worth the wait.
Choose the Health Express Urgent Care location most convenient for you to read location-specific reviews, get directions, view hours and book a visit.
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Reviews reflect individual experiences. Services, wait times, staffing and availability may vary by location and visit.
This review site is owned and operated by Health Express Urgent Care. The reviews and testimonials displayed on this site are shared to help prospective patients better understand the experience of visiting Health Express Urgent Care.
Testimonials submitted directly to Health Express Urgent Care are displayed with permission. Reviews sourced from third-party platforms are linked to their original source whenever available.
Because healthcare is personal, patient experiences and outcomes can vary. Testimonials should not be viewed as medical advice, a diagnosis or a guarantee of a specific result. Patients should speak with a licensed medical provider about their symptoms, medical history and treatment options.
Health Express Urgent Care is a walk-in urgent care provider serving Northeast Ohio. The practice offers same-day care for non-life-threatening illnesses, injuries and everyday medical needs.
Services include urgent care, illness treatment, injury care, pediatric care, X-rays, lab testing, occupational health, primary care, behavioral health and telehealth visits — available at 10 Northeast Ohio locations seven days a week.
Answers to common questions about Health Express Urgent Care, patient reviews and what to expect from a visit.
Yes. Health Express Urgent Care is a walk-in urgent care provider serving Northeast Ohio with 10 locations, including Cleveland, Avon Lake, North Ridgeville, Mayfield Heights, Parma, Shaker Heights, Middleburg Heights, Hartville, Marysville and North Olmsted.
Patient reviews often mention convenience, walk-in availability, online check-in, provider communication, wait times, pediatric care, X-rays, lab testing and the overall urgent care experience. Every visit is different, and patient experiences can vary by location, time of day and medical need.
Health Express Urgent Care provides same-day care for non-life-threatening illnesses and injuries. Services include urgent care, primary care, pediatric care, X-rays, lab testing, occupational health, behavioral health and telehealth visits.
Yes. Health Express Urgent Care accepts walk-ins. Patients can also book or reserve a visit online when available.
Which Health Express location should I choose? Patients should choose the location that is most convenient based on distance, hours, availability and the type of care needed. Health Express has locations throughout Northeast Ohio, including Cleveland, Avon Lake, North Ridgeville, Mayfield Heights, Parma, Shaker Heights, Middleburg Heights, Hartville, Marysville and North Olmsted.
Yes. Health Express Urgent Care offers pediatric urgent care for common childhood illnesses and minor injuries. Parents commonly visit urgent care for concerns such as fever, sore throat, ear pain, pink eye, coughs, colds, minor injuries and other non-emergency issues.
Yes. Health Express Urgent Care offers on-site X-rays and lab testing at its clinics. Availability can vary based on location, staffing and the type of test or imaging needed.
No. No healthcare provider can guarantee a specific medical result. Reviews and testimonials reflect individual patient experiences and should not be viewed as a promise or guarantee of diagnosis, treatment outcome or wait time.
Independent reviews may be available on third-party platforms such as Google, Solv, healthcare directories and other review websites. When third-party reviews are displayed on this page, they should be linked to the original source whenever possible.
Find a Health Express Urgent Care location near you, review current availability and book your visit through the official Health Express website.