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Patient Reviews — Parma , OH
Read patient reviews and experiences from people who have visited Health Express Urgent Care in Parma, Ohio. Reviews may discuss walk-in availability, online check-in, wait times, provider communication, pediatric visits, illness treatment, injury care, X-rays, lab testing and other urgent care services.
Patient experiences vary based on the reason for the visit, provider availability, staffing, time of day and individual medical needs.
Health Express Urgent Care
Reviews below reflect the personal experiences of individual patients. Testimonials should not be interpreted as a guarantee of a specific medical outcome. Where available, reviews are linked to the original source.
The PA, Miah Willson, was great with my 10 year old. She had great bedside manner and was thorough. Facility was clean and the gentleman who was sitting tall at the desk when you walk in was very welcoming and kind. I appreciate the care we have gotten at every single visit to this urgent care.
Shana was hands down the best nurse ever. She showed compassion & care while listening to all of my concerns. Gave me great advice & calming techniques. Dr. Jacob was very thorough & covered everything. Thank you so much.
I recently had my stitches done by Raina. It was pain free and went perfect. She explained to me how long I am supposed to have them in for and what to do and did an excellent job!
Good day everyone!!! This is not the first time I have been present here. The calm atmosphere is so wonderful, the doctors and assistants have always been so welcoming and competent at their service!!!!! Everything goes smoothly and without unnecessary stress. I recommend you try this service!!!!!
I needed an appt for hives. I was able to schedule an appt online right away. Wait time was not long and my script was called in right away. I would recommend this provider.
I loved the way you treated me Rachel and Lucia was very helpful and fixed the black pain behind my left ear. The referrals papers she gave me are going to work and the prescription is working. I love this health Express Urgent care.and have gone there every time I have problems.
I truly never have a problem with this Urgent Care. They are always so professional and polite, from the receptionist to the doctor and everyonein between. They genuinely care about why you are there and want to help the best they can. Wait time is minimal in both the waiting room and the patient room. Great experience overall!!
Clean front office. Kid friendly. Polite staff. Easy QR code for documentation. Professional doctor provided helpful feedback and got us the referral we needed. We will definitely be coming here from now on for all of our urgent care needs.
Super fast and everything’s so clean and everyone was so sweet! And they helped me figure out some situations I had with the insurance so super easy going. Would definitely one again if it’s the same stuff working 🙂
Themes reflect topics reviewers may raise. Individual experiences and outcomes vary.
Availability of specific services can vary by location, staffing and time of day. Confirm current offerings on the official Health Express website.
Neighborhoods and nearby communities served
Patients from Parma, Parma Heights, Seven Hills, Brooklyn Heights and surrounding areas visit the Parma clinic.
6848 Pearl Road, Middleburg Heights, OH 44130
3762 Pearl Road, Cleveland, OH 44109
The Parma clinic is located at 1400 W. Pleasant Valley Rd., Parma, OH 44134. You can reach the clinic at (440) 882-6595.
Yes. Health Express Urgent Care accepts walk-ins. Patients can also use online check-in through the official Health Express website when available.
Mon–Fri 8:00 am–8:00 pm and Sat–Sun 9:00 am–6:00 pm. Hours may change on holidays or during staffing changes — always confirm on the official location page before visiting.
Reviews often describe walk-in visits, online check-in, wait times, provider communication, pediatric care, illness treatment, injury care, X-rays, lab testing and occupational health visits. Individual experiences vary.
Health Express Urgent Care is a walk-in urgent care provider serving Northeast Ohio with 10 locations. The practice offers same-day care for non-life-threatening illnesses, injuries and everyday medical needs, including urgent care, illness treatment, injury care, pediatric care, X-rays, lab testing, occupational health, primary care, behavioral health and telehealth visits.
Book a visit or check current availability through the official Health Express Urgent Care website.
For life-threatening symptoms or medical emergencies, call 911 or go to the nearest emergency department.
Testimonials and reviews reflect individual patient experiences. Experiences and medical outcomes vary. Reviews are not medical advice and do not guarantee a specific diagnosis, treatment result, wait time or patient experience.