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Patient Reviews — Cleveland, OH

Health Express Urgent Care Cleveland Reviews

Read patient reviews and experiences from people who have visited Health Express Urgent Care in Cleveland, Ohio. Reviews may discuss walk-in availability, online check-in, wait times, provider communication, pediatric visits, illness treatment, injury care, X-rays, lab testing and other urgent care services.

Patient experiences vary based on the reason for the visit, provider availability, staffing, time of day and individual medical needs.

Visit information

Health Express Urgent Care

Cleveland patient reviews

Reviews below reflect the personal experiences of individual patients. Testimonials should not be interpreted as a guarantee of a specific medical outcome. Where available, reviews are linked to the original source.

Michelle vaneyck

rev

They are very personable and friendly they truly care about their patients. I feel seen and heard every time I go into see my primary doctor. Dr. Deagan and Mike the wonderful person who makes me laugh who checks your blood pressure and gets you ready for the doctor. I highly recommend Health express primary care in Cleveland at Pearl st location.

Dawn Montgomery

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She was so awesome today. One of the best video visits I've ever had. And I really appreciate everything. Thank you so much anna was my Doctor today. Anna was my Doctor today. Thank you again

Dr Barry

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Dr. Katherine Deagan is an exceptional physician. She is knowledgeable, compassionate, and always takes the time to listen and address any concerns. Her professionalism and dedication to her patients are evident at every visit. I feel confident in the care I receive and truly appreciate her thoughtful approach. I highly recommend Dr. Deagan to anyone looking for a caring and skilling doctor.

Alexandria lynn

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I have come here for 5 years and they have always been so kind, fast and efficient, they also have primary care as well if you need established with primary care. My husband has struggled to find an urgent care who takes his insurance which is anthem Medicaid . Dr.deagan and nurse Mike are great and actually care.

Cara Sinchak

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I received excellent care during my virtual visit. The provider was kind, attentive, and really listened to my concerns. They explained everything clearly and made me feel comfortable and supported the whole time. Highly recommend!

Jon Tirrell

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My son had a minor injury while we were visiting Cleveland. I saw other positive reviews of this location and decided to go there. I was not disappointed in the service and expertise we received. The visit was extremely efficient and most importantly my son received the care needed without having to go anywhere else.

Shavon Renee's World

rev

From the moment I stepped inside, everyone was incredibly friendly. Despite being quite busy, the lady at the front desk took the time to thank everyone in the lobby for their patience. The entire team was professional and courteous. Thank you so much!

michael horner

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The staff were very nice. It was organized so I got in quickly and the doctors listened to me and helped me get on the path of health. A lot of times I go to a place and they just act like I am a number but every time I go here I feel like they actually care.

Hannah Piatak

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My virtual visit was quick and easy! The Dr I spoke to was very kind. I will always do a virtual visit now. When you aren't feeling well and have no strength to pack your baby in the car and take him to the office virtual visits will save you!

Common themes patients mention at the Cleveland clinic

Walk-In Convenience

Online check-in

Provider communication

Wait time

Front-desk staff

Clinic cleanliness

Pediatric visits

X-ray experience

Themes reflect topics reviewers may raise. Individual experiences and outcomes vary.

Services available at Health Express Cleveland

Availability of specific services can vary by location, staffing and time of day. Confirm current offerings on the official Health Express website.

Walk-In Urgent Care

Illness Treatment

Injury Care

Pediatric Care

On-Site X-Rays

Lab Testing

Occupational Health

Primary Care

Telehealth Visits

Neighborhoods and nearby communities served
Patients from Old Brooklyn, Brooklyn Centre, Tremont, Clark-Fulton and surrounding areas visit the Cleveland clinic.

Nearby Health Express locations

Parma, OH

1400 W. Pleasant Valley Rd., Parma, OH 44134

Shaker Heights, OH

20300 Chagrin Blvd, Shaker Heights, OH 44122

Middleburg Heights, OH

6848 Pearl Road, Middleburg Heights, OH 44130

Frequently asked questions about the Cleveland clinic

Where is Health Express Urgent Care in Cleveland, OH?

The Cleveland clinic is located at 3762 Pearl Road, Cleveland, OH 44109. You can reach the clinic at (216) 777-2155.

Yes. Health Express Urgent Care accepts walk-ins. Patients can also use online check-in through the official Health Express website when available.

Mon–Fri 8:00 am–8:00 pm and Sat–Sun 9:00 am–6:00 pm. Hours may change on holidays or during staffing changes — always confirm on the official location page before visiting.

Reviews often describe walk-in visits, online check-in, wait times, provider communication, pediatric care, illness treatment, injury care, X-rays, lab testing and occupational health visits. Individual experiences vary.

About Health Express Urgent Care

Health Express Urgent Care is a walk-in urgent care provider serving Northeast Ohio with 10 locations. The practice offers same-day care for non-life-threatening illnesses, injuries and everyday medical needs, including urgent care, illness treatment, injury care, pediatric care, X-rays, lab testing, occupational health, primary care, behavioral health and telehealth visits.

Need same-day care in Cleveland?

Book a visit or check current availability through the official Health Express Urgent Care website.

For life-threatening symptoms or medical emergencies, call 911 or go to the nearest emergency department.

Testimonials and reviews reflect individual patient experiences. Experiences and medical outcomes vary. Reviews are not medical advice and do not guarantee a specific diagnosis, treatment result, wait time or patient experience.